The Canarian Health Service telephone appointments system failed yet again yesterday (22nd April) causing chaos.

Callers to the CHS number (012) were unable to get through to book an appointment with their GP or with a specialist.

The crash affected the entire system and was caused by a computer failure, which also prevented medical staff from consulting patient records ahead of the day’s appointments.

Tenerife was worst hit by the server breakdown, although scores of health centres in Gran Canaria were also badly affected.

The Health Service said that a back-up system had partially remedied the problem but disruption was inevitable.