Following Suspension of Road Hauliers’ Strike The passport courier service operated by Bpack was reinstated on Tuesday 17 June. Passports will be couriered to customers as quickly as possible.


However, due to the road hauliers’ strike, Bpack have a backlog of passports to distribute and customers may still experience slight delays. In the meantime, if you have an urgent compassionate need to travel – e.g. for a family illness – then please contact our call centre on 807 429 026 (for Spain) or 800 813 877 (for Portugal) between 09:00 and 17:30 local time.