Hi everybody & thank you to those that replied to my original post, I now have an update & a decision from my travel/holiday Insureries.
Ater a lot of forwards & backwards from the 23/02/2020 when we realized we were going to be Stranded/Abandoned by the Airlines & our Government & when we contacted our Insurers & were informed that as we had taken out the correct Insurance prior to any Coronavirus or Pandemic we were fully covered under our Travel/ Holiday Insurance, I will add a Company that we have had this kind of Insurance with for many years
Today after many months of not agreeing with their Incorrect & stupid definition, that we curtailed our holiday, when we were left stranded & abandoned for a further month abroad after our holiday had finished.
They have finally seen the light, & this is before we took legal action or contacted the Financial Ombudsman & they are now going to pay our claim in full.
How stupid they have been, they have now also agreed to compensate us for their stupid inefficiency, the compensation now covers our return flights, a cost we had never claimed in our original claim, because we would have had to pay to get home anyway.
People may say the Travel Insurers are under a lot of pressure to pay claims that Airlines & Tour Operators should be paying, that is their problem to sort out, but to refuse paying legitimate claims is taintermont to fraud,
I don't here these Insurers saying how many Millions they have saved when there was virtually no cars on the road, so very little car accident claims, or homes being occupied all day so leaving the gas on when you went to work & returning to find your home burned down or burglaries just did not happen.
They need to get their act together & pay legitimate claims from the " little people " who pay their premiums in good faith, thinking they are covered, & go after the Corporates who are bending the rules to suit themselves at our expense.
I will let you know when the payment hits our bank & no doubt a nice bottle of bubbly will be opened to celebrate.