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« Last post by Tanemera on March 25, 2023 »
When we left TFS on 16 March the electronic gates were closed in area C where it seems all non-domestic flights depart from. The queue was enormous and Jet2 had a rep trawling the queue taking the details of anyone concerned about missing their flight, including us. He said the captain had some flexibility on holding the aircraft. Anyway, we made it OK and there were quite a few passengers after us.
The question I have is, do all UK bound flights leave from area C? If so, there is no reason to wait until the gate is announced and we could go through passport control sooner. The present system is chaotic. There were people in the queue with European passports who were unaware of the fast track lane which splits off at the front of the queue. There was an agent checking the queue and pulling people out but I am not sure this was 100% effective.
To add to our problems, Jet2 refused to check our "free" 10kg carry-on bags into the hold, which they are normally more than happy to do. My wife struggles with hers on stairs and I certainly struggle carrying hers and mine up and down the stairs. Then there was nowhere anywhere near our seats to put our bags when we eventually arrived on board. This would still have been the case if we had paid extra for guaranteed locker space, which is another reason for checking them into the hold. I took this up with Jet2 and they said they had no obligation to check-in hand baggage. Has anyone else experienced this on airlines recently? I suspect it may have been a result of the baggage handlers being on a work-to-rule that day.