Los Gigantes Message Board

All About Los Gigantes in Tenerife => General Discussion => Topic started by: losjack on October 29, 2018

Title: Catch-up TV
Post by: losjack on October 29, 2018
Can someone please tell me the monthly cost of catch-up TV as an add-on to direct telecom rental? Also, is there an initial set up cost? Thanks
Title: Re: Catch-up TV
Post by: VictorM on October 29, 2018
No initial set-up cost. Must be for minimum of one month. Cost in region of 10 Euros
Title: Re: Catch-up TV
Post by: losjack on October 29, 2018
Thank you VM. Do you know how I can get it?
Title: Re: Catch-up TV
Post by: cs on October 29, 2018
Just contact  Direct Telecom and ask them to add catch up to your contract
Title: Re: Catch-up TV
Post by: losjack on October 30, 2018
Thank you, CS
Title: Re: Catch-up TV
Post by: losjack on November 19, 2018
Now got catch-up!! To get from one programme to another I have to switch off the box altogether. Also uk radio cuts out after less than a minute. Are these problems normal? Maybe spoke to wrong person at Direct but didn't understand most of it. Any help out there?
Title: Re: Catch-up TV
Post by: galeus on November 21, 2018
No, that is not normal; we have the same service from DT and it works well.
Think you need to speak to them, problems can usually fixed over the phone.
Title: Re: Catch-up TV
Post by: angiebabes on November 21, 2018
We too were with Direct Telecom for years but have recently switched to HITS shop in Puerto Santiago. Excellent service, quick set up and fantastic choice, two week catch up and much less cost, including all sport,f1 etc. Brilliant.
Title: Re: Catch-up TV
Post by: squashplayer on November 30, 2018
Angiebabes could you elaborate please on the services you are getting from Hits in Santiago. I presume you have an internet connection already ?
Title: Re: Catch-up TV
Post by: angiebabes on December 01, 2018
Yes, we changed internet provider under this scheme and now have Moviestar complete with new router, which was fitted within two days. Once that was installed, I phoned Juan at HITS in P.S. and he came the same day, spent ten minutes fitting new ďboxĒ to tv and we were up and running. Heís popped out promptly twice, once due to my stupidity and once to update the box, which if Iíd followed his instruction in the first place and left the box switched on, he could have done remotely. As you can read, technology and me donít mix well! We now have excellent picture, loads of channels including sky sport and f1, sky movies, two week catch up and excellent broadband speed, although we didnít opt for fibre optic as our speed was already 10mb. Did away with landline, and we only have to make one suspension payment not pay monthly like with DT, so it works out cheaper than DT.  Hope that helps, but go and talk to Juan, heís knowledgeable, speaks English and not pushy.
Title: Re: Catch-up TV
Post by: galeus on December 01, 2018
Thanks for that, we are DT customers too and been considering the options including the NOW tv box, but this sounds interesting; can you tell us how much it costs pease.

Thanks Richard
Title: Re: Catch-up TV
Post by: angiebabes on December 01, 2018
I do apologise, but I canít remember so a guess is no good,and I canít check in my bank account at the moment, but it worked out cheaper than DT. DO go and talk to Juan at Hits, he can advise you far better than me and no obligation. Sorry.
Title: Re: Catch-up TV
Post by: losgiganteskid on December 01, 2018
Does anyone know exactly where HITS office is in PS - is it on the hill opposite the beach ?
Title: Re: Catch-up TV
Post by: angiebabes on December 01, 2018
Hits shop is behind the medical centre and the play area,  close by the Congeladores shop on the corner