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Author Topic: Vista - Web Cam  (Read 5351 times)

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Sweeney Todd

Vista - Web Cam
« on: December 31, 2007 »
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  • I have just installed Windows Vista and I can not get onto the web Cam. Can you help please

    Offline Dolly Diver

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    Re: Vista - Web Cam
    « Reply #1 on: January 01, 2008 »
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  • Vista is causing our technical department a lot of problems, not just with the web cam.  DaRKeTaMiN is looking into it but at the moment he's not at all impressed with vista.  We will let you know when there is a solution.

    tanemera

    Re: Vista - Web Cam
    « Reply #2 on: January 04, 2008 »
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  • I am running Vista and have managed to get the web cam going.  I had to install Active X.  I was warned about this automatically when I tried to log in to the web cam site and was linked to the download site.  I was sure I already had Active X installed but maybe it was blocked or not activated for this site.

    Offline DaRKeTaMiN

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    • Age: 36
    • Location: Los Gigantes
    • I speak my mind. I never mind what I speak.
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    Re: Vista - Web Cam
    « Reply #3 on: January 18, 2008 »
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  • Juan Tanemera have you really found a way to view the webcam with windows vista? I have been trying for hours on end to get this to work but no luck.

    It looks like a general fault with vista and the activex control lots of other people are having the same problem on other websites too.

    If so could you tell us how you got it to work? Thanks

    tanemera

    Re: Vista - Web Cam
    « Reply #4 on: January 18, 2008 »
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  • Sorry, I can't recall any more details than I said before.  I am running Vista Home Basic on a new Fujitsu Siemens notebook PC.  I simply followed the instructions when I logged on to the webcam, i.e. installed ActiveX.  If I think of anything else I will come back again.

    Falstaff

    Re: Vista - Web Cam
    « Reply #5 on: January 19, 2008 »
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  • I am an XP user and know very little about Vista.  If you look on technical forums they are choc a bloc with messages from people who are having problems with getting hardware and software to run under Vista.  Vista?s security controls are very strict and unlike XP, it apparently will not run programs which are not deemed compatible by Microsoft. So the security measures on Vista may be  blocking the installation of the webcam manufacturer?s software or stopping it from running.

    I use XP and I am able to view the webcam without the Py software download.  I can view it with  my existing software  but I am not sure which (Adobe Flash, Java  or Axis Media Control ? or something else). One solution to the problem may be to experiment by downloading  and trying alternative reputable Active  X software which has been approved by Microsoft?

    Could it be that  Juan is viewing the webcam on his pre-existing software?

    orange

    Re: Vista - Web Cam
    « Reply #6 on: January 19, 2008 »
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  • I presume that DaRKeTaMiN is using the latest Active Webcam software (9.4)?
    If this is the software in use.

    It gets annoying from a computer point of view, the use of the webcam becomes
    second place.

    I can also presume that this software is in great use by many others and
    you would think that the net would be full of reported problems, including the
    developers website etc.

    The search for a solution needs to go on as more upgrade or purchase Vista (without choice).

    NikkiGQ

    Re: Vista - Web Cam
    « Reply #7 on: January 19, 2008 »
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  • Hi all , Ive just purchased a new laptop, and ended up having the windows vista taken off and windows xp installed again.
    I liked the vista the media player was awsome ! but the normal everyday usage was not what I was used to.

    re-install windows xp and then follow instructions to view web cams.

    ciao for now.
    xx

    Offline Dolly Diver

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    Re: Vista - Web Cam
    « Reply #8 on: January 19, 2008 »
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  • A very good suggestion Nikki, and that is what we are recommending at the moment.  However not every Vista laptop is backwards compatible therefore some people have no choice.

    Vista is the future and whether we like it or not we are stuck with it.  No doubt as the months tick by the problems will be solved.  I?ve lost count of the number of hours our technical department have spent on vista problems!

    orange

    Re: Vista - Web Cam
    « Reply #9 on: January 19, 2008 »
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  • I see that the Active Webcam software is now Version 10 (released 13.01.08),
    if this has anything to do with it.

    Can't wait to see the building site...


    Falstaff

    Re: Vista - Web Cam
    « Reply #10 on: January 19, 2008 »
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  • DaRKeTaMiN, I can view the webcam with Adobe Flash Player 9 on XP. Can you view it with Vista?

    orange

    Re: Vista - Web Cam
    « Reply #11 on: January 20, 2008 »
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  • tolkien came up with the solution to view the webcam - see the other two topics on this.

    DaRKeTaMiN and this website will be pleased with this as well.


    Offline DaRKeTaMiN

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    Re: Vista - Web Cam
    « Reply #12 on: January 21, 2008 »
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  • Many thanks to tolkien;)

    Here is a full detailed solution with screen shots to view the webcam with windows vista

    Go to "Tools" - "Internet Options" - "Security" tab - then uncheck the "Enable Protected Mode" box if checked like the picture below



    Click Apply you will get this message



    Click "OK" (don't worry we will put this setting back after installing the activex control)

    Click on "Trusted Sites" Click on "Sites" untick "Require server verification (https:) for all sites in this zone"  and add "http://www.losgigantes.com" to trusted sites list.



    Click "Close" to close the Trusted Sites window

    Now click "Ok" to save and close the Internet Options window



    Ok now we have to log on using the administrator profile (not a profile with admin privileges, but the one Microsoft set up called 'administrator'.

    To do this the best way I found was to start up in safe mode with Networking (Thanks to orange for this info)

    Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

    Click the Start button and click the arrow next to the Lock button , and click Restart. You will need to press and hold the F8 key as your computer restarts.

    You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

    On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option "safe mode with Networking", and then press ENTER. Wait for it to load

    Ok now open Internet Explorer and navigate to http://www.losgigantes.com/webcam/webcam.html



    Now right click on the yellow bar at the top



    Click "Installation Blocked" - "Install Activex Control" then you should see this window below



    Click on "Install" you should see this window below



    Click "Unblock" then you should be able to view the webcam image on the page.

    Now Go to "Tools" - "Internet Options" - "Security" tab - the Security tab will still be on Trusted Sites we now need it to be on "Internet" then check the protected mode box click "Apply" and "Ok" close internet explorer and restart your machine.

    Now you should be able to view the webcam page without any problems.
    « Last Edit: January 23, 2008 by DaRKeTaMiN »