Media Player Los Gigantes!

Author Topic: The Oasis  (Read 7983 times)

0 Members and 1 Guest are viewing this topic.

splashman

The Oasis
« on: February 24, 2008 »
  • Publish
  • What has happened to the once great town of Los Gigantes !!.Having lived and worked here for 8 years I was discusted at the way myself and my family were treated by the ticket man at the Oasis pool.The day was nice so we decided to go and sit on the grass ( not a sunbed ) with our 7 month old baby.We put some towels on the grass and took out some toys for him to play with.Within 5 minutes the ticket attendent came and demanded 4 euros each as an entry fee off us.Bearing in mind that the pool is freezing so we would not be swimming,we didn't have a sunbed or parasol so basically we had to pay 8 euros for sitting for half an hour on a blade off grass.Once I thought about this I asked for my money back but was told I would have to leave.In the next ten minutes just as we were on our way out my baby needed feeding and changing as do with all babies (not just giddy ones) so it was obviously going to take a little longer than expected to up and leave.Thats when our ever so friendley ticket attendent came back and threatened us with the local police if we did not leave.How much more pathetic can you get!! ,threatening a family with a 7 month old baby with police action.C'mon guys I know los gigs has seen better financial days but blatentley trying it on is just taking the mick.Today the mentality of this once beautiful place really showed it's true colours.

    RAMBO

    Re: The Oasis
    « Reply #1 on: February 24, 2008 »
  • Publish
  • You should of told him to sod off and not paid. Let him call the Police, it would of taken them 3 hours to turn up anyway, by which time you would of gone. May I suggest we all go down and sit on the grass and refuse to pay,  ;) lets face it he is not built like Rambo, more like Ronnie Corbett. I?m sure the Police would get fed up with the calls after a couple of times and not even turn up, thats if he even bothered to call them, which I doubt it.  ;D

    tanemera

    Re: The Oasis
    « Reply #2 on: February 24, 2008 »
  • Publish
  • That's ridiculous and no way to treat potential customers of their excellent restaurant and bar!  I wonder if it occured to him that you could have sat at the pool bar, ordered a drink and saved at least 5 euros! 

    Offline Edward Bear

    • Sr. Member
    • ****
    • Posts: 1008
    • Location: Santiago del Teide
    Re: The Oasis
    « Reply #3 on: February 24, 2008 »
  • Publish
  • That's local knowledge Juan.

    Offline Dolly Diver

    • Sr. Member
    • *
    • Posts: 1422
    Re: The Oasis
    « Reply #4 on: February 25, 2008 »
  • Publish
  • I do see your point Splashman. Bad manners and rudeness to me are inexcusable.  Had you gone through the Oasis and down to the rocks you would not have been charged.  Sitting at either of the bars you would only have been charged for your drink and food.

    However, try to go into Loro Park, Agua Park or any similar public place and expect to sit on their grass for nothing I think you would have come up with the same response ? hopefully not so rudely.



    el oasis

    Re: The Oasis
    « Reply #5 on: February 28, 2008 »
  • Publish
  • Hello everyone, my name is Jens Peter Fulda, I am the director of THE OASIS.

    I have read the comments placed here about the OASIS and I would like to reply as follows.

    I think we are one of the most appreciated places in los Gigantes because of our friendly service and very reasonable prices.

    I would like to invite the family, who say that they were unhappy with our service, to come to my office, which you will find above the Oasis, to speak about this matter.

    Kind regards

    Jens Peter Fulda
    Director El Oasis

    Offline amibovvered

    • Sr. Member
    • ****
    • Posts: 628
    • Age: 2012
    • Location: living in Tenerife
    Re: The Oasis
    « Reply #6 on: February 28, 2008 »
  • Publish
  • Hello everyone, my name is Jens Peter Fulda, I am the director of THE OASIS.

    I have read the comments placed here about the OASIS and I would like to reply as follows.

    I think we are one of the most appreciated places in los Gigantes because of our friendly service and very reasonable prices.

    I would like to invite the family, who say that they were unhappy with our service, to come to my office, which you will find above the Oasis, to speak about this matter.

    Kind regards

    Jens Peter Fulda
    Director El Oasis

    You won't get a better offer than that splashman

    For me the Oasis staff have bever been anything but pleaseant despite being surrounded on many occasions by a lot of arrogant Brits who make absolutely no effort to be pleasant.  Not all Brits I hasten to add.

    leo_london

    Re: The Oasis
    « Reply #7 on: February 28, 2008 »
  • Publish
  • I haven't posted for a while but reading this thread prompted me to chip in.
    We visited LG a few months ago, after a recommendation from a friend we visited the Oasis on numerous occasions. We found the food to be good and excellent value for money. The staff were amongst the most friendly we met during our stay and the areas surrounding the pool were spotless.
    On one occasion I had stupidly left  most of my money in another pair of shorts. We were about to leave without a meal when one of the staff asked if there was a problem, after hearing our  predicament  she would not hear of us leaving and said we could order what we liked and settle the bill next time we passed. To be fair, it was our third or fourth visit but it was still a kind gesture. Needless to say we gave a big tip on our return and used the Oasis for the rest of our holiday.
    Of course, none of that excuses the reprehensible behaviour of the ticket attendant described by the first poster. Now that the director of the Oasis is involved, hopefully things can be sorted out to the satisfaction of the customer. Just a note to Jens though..the staff ( however humble in capacity ) who are in direct contact with the public are the " face " of your organisation, its vitally important that they leave the customer with the right impression. That may be obvious but I've seen many fine establishments suffer through overlooking that simple fact.

    borris

    Re: The Oasis
    « Reply #8 on: February 29, 2008 »
  • Publish
  • All I can say is me and Dorris, Or should I say Dorris and I have always found the Oasis to one of our favourite places to spent an afternoon reading or relaxing and the staff could not be more friendly and pleasant as for the food well you'll have to watch the good food guide for our report but I will say here I was not disappointed.

    Olivia, Angie and the staff keep up the good work, for me the Oasis is just that.

    Offline Edward Bear

    • Sr. Member
    • ****
    • Posts: 1008
    • Location: Santiago del Teide
    Re: The Oasis
    « Reply #9 on: February 29, 2008 »
  • Publish
  • When JPF speaks people listen. In these parts if you go above JPF you talk to the almighty.