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Author Topic: Ryanair online booking  (Read 6910 times)

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Ellen290965

Ryanair online booking
« on: June 19, 2009 »
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  • Good afternoon everyone.

    I have recently booked flights for my in laws who visit LG every Xmas/New Year for a month.  Ryanair have kindly stopped doing airport check in so we have to print boarding cards out in the UK for their outward flight (no problem). However, as they are visiting for a month, the return boarding cards have to be be printed out in Tenerife - therein lying a problem. How do my seventy something in laws cope with going online etc when they have never used a computer before. Is there an office in LG where this could be done for them on presentation of the relevant details? They are stating at the Tamara apartments.  It is possible to get them printed at the airport - for an extortionate cost of ?42 each!!!!! Any help would be appreciated.

    « Last Edit: June 20, 2009 by Dolly Diver »

    RichB

    Re: Ryanair onlike booking
    « Reply #1 on: June 19, 2009 »
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  • Best bet is to contact Ryanair direct to seek guidance from them???
    I should imagine if you have bought return tickets you can print off the return ticket prior to departing the UK?
    I have booked flights with Thomas Cook online, and similar to Ryanair policy, you have to print tickets prior to departure.

    grockle

    Re: Ryanair onlike booking
    « Reply #2 on: June 19, 2009 »
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  • As Rich says it will be best to confirm with Ryanair beforehand as to what their 'return' policy is. Like most flyers these days we print out tickets before we go and print out boarding cards at home after online check-in (with Monarch or BA as was) but on coming home day one usually has to join the queues at TFS to check in at a desk and get a printed boarding card. If Ryanair have dispensed with check-ins completely there must be a method of getting the homebound boarding pass. My guess is that they will still have to check in at a numbered desk on the trip back.
    If the return boarding passes must be printed before getting to the airport there might be a need to see if a friendly computer shop on the marina might be able to offer assistance for a nominal charge?  ;)
    Hope they have a pleasant stay.

    Offline janey

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    Re: Ryanair onlike booking
    « Reply #3 on: June 19, 2009 »
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  • be warned..... i feel a ryan air 'con' coming on.....

    Offline wishiwasthere

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    Re: Ryanair onlike booking
    « Reply #4 on: June 20, 2009 »
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  • With Easyjet the return check in and boarding card printing can be done prior to departing the UK - does the same not apply to Ryanair?

    poolepirate

    Re: Ryanair onlike booking
    « Reply #5 on: June 20, 2009 »
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  • Hi
    I have been reliably informed that you can check in for Ryanair 15 days in advance of flight.

    If all else fails send me a private message as I would be happy to print out the boarding passes for them.

    grockle

    Re: Ryanair onlike booking
    « Reply #6 on: June 20, 2009 »
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  • Nice gesture poolepirate, well done  :)
    What an absolute pleasure to see a friendly post offering help.

    Offline Dolly Diver

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    Re: Ryanair onlike booking
    « Reply #7 on: June 20, 2009 »
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  • If your inlaws need assistance with printing, tell them to visit our internet cafe at our new losgigantes.com/custom built computers office which has recently moved to the marina - we're in the marina arcade behind restaurant stella marina, next to Los Gigantes Diving Centre.  The office is open Mon - Fri 10am - 2pm.  We'll be happy to assist them.
    « Last Edit: February 10, 2012 by DaRKeTaMiN »

    orange

    Re: Ryanair online booking
    « Reply #8 on: June 22, 2009 »
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  • It matters not who you book with nowadays.

    You need to scour every point and the small print
    because the system is geared to extracting extra
    fees at every turn.

    Not that the fee price is likely to match the service
    given.

    It is more to do with what they can get away with...

    Ellen290965

    Re: Ryanair online booking
    « Reply #9 on: July 02, 2009 »
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  • Thank you to everyone who has replied and I apologise for not responding earlier.  Ryanairs policy is that you can only print boarding cards outward or return 15 days in advance, therefore for those travelling for more than a fortnight it is not feasible. After I contacted Ryanair, they advised that it was possible to print out at the airport for ?42!!!!
    The annoying thing is that they took the booking without advising this and charged for airport check in - only 2 days before announcing their new policy, this in itself cost my in laws an extra ?20 which they won't get back.
    Anyway thank you very much Poole Pirate for your kind gesture, I knew we could rely on the LG hospitality.  As my in laws are at Tamara, I am sure that they will have a wander down to the marina for assistance and put a few extra euros in Dollys collection box over Xmas.
    Many thanks again and I hope you are all well

    Offline linda

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    Re: Ryanair online booking
    « Reply #10 on: July 03, 2009 »
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  • this is what the forum is really about help when needed in between some banter!!!

    HOLLY

    Re: Ryanair online booking
    « Reply #11 on: July 06, 2009 »
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  • Any problems go to the Patio bar in Puerto Santiago the girls there will sort things for them