With regard to the Queston asked by JUAN TANEMERA........
TYRES.....All our vehicles are rented with a serviceable spare tyre. The Jack and wheel nut brace are within the centre of the spare tyre, unless the Tyre is underneath the vehicle, in a basket, then the wheel brace is inside the boot area, so as the basket is able to be lowered with it.
TRIANGLES...... All the vehicles have 2 warning triangles in the boot.
EMERGENCY REFLECTIVE JACKETS........ All the vehicles have at least one, if not two reflective jackets.
BULBS....... This is a problem area. All the vehicles have their lights checked before rental, but bulbs are not provided, simply because the little presentation box of bulbs, which are not cheap, make a nice addition to a customers own car back in their native Country. To put it plainly, they kept disappearing. If a customer notices a bulb has failed, he can return with the car and it can be changed fairly rapidly. Another problem I have notices is that some of the bulbs, especially headlight bulbs, require several tools to remove internal trim and bolts and in some cases to remove the entire headlight assembly, just to change the bulb. This is sometimes even beyond us and I cannot imagine a customer trying. In these cases a mechanic we use is 2 minutes away and he does the work for us.
On a seperate note, when I heard one Company saying the refective jackets are the responsibility of the driver, I find this answer crazy. For a start, when you buy the vehicles new, we bought 12 Citroen vehicles last year, the garage give you a pack for the car boot, which includes 2 triangles and a reflective jacket, (We normally put another jacket in the drivers door as well) so I cannot understand why vehicles do not have them. Besides a reflective jacket costs 2 euros and in the past year, we have only had 2 go missing, 4 Euros a real drain on our finances !
Hope this answers your questions JUAN.