I had a Gentleman in my Office this afternoon, who 20 minutes earlier had rented a Car, from a well known Worldwide Rent A Car Company in a Hotel in Santiago.
On returning to his apartment complex, El Sombrero, he lost control of the vehicle and crashed into a parked car. On returning to the Office he found it closed until early evening, so as we were the only Rent A Car office open, he came to us for help.
Desperate to know what to do, we contacted his Company for him to arrange for the cars recovery, as it was undriveable, I then drove him back to his Apartment Complex, gave him the relevant advice on what to do and noticed the car he had hit was also a Rent A Car from another Company, who I rang to inform them of the damage to their car.
What he told me on the way to his apartment made me feel very sorry for him and made me want to warn other Tourists.
The Gentleman concerned thought he was gettin quite a good deal, but his Insurance had an excess. To reduce his excess to NIL he would of had to of paid another 165 euros, on top of the quoted price. He chose not to, as it would of made the rental too expensive for him.
The Result is he now has to pay 700 euros Excess on the policy, because he has damaged the car.
WARNING - When booking what looks like a cheap Rent A Car, Beware of Add on that increase your overall cost.
Which ever Company you use for your Holiday Hire, make sure you have FULL Insurance Cover with No Excess, or gamble on having the possibility of a large bill to pay.RENT A CAR SANTIAGO
1. All our prices quoted INCLUDE Full Insurance with NO INSURANCE EXCESS
2. We DO NOT charge a DEPOSIT
3. We provide FREE Baby Seats and Child Booster Seats
4. We are Open 12 hours a day (8.30am - 8.30pm) 7 Days a Week (No afternoon closure)
5. Free Airport Pick up/drop off for rentals of 7 days or more
6. In an Emergency we are there for you (In English)
Call us for a quote or advice on 0034 9221006 or click the link on the losgigantes home page.
SPECIAL OFFER - 10% off our listed prices when you quote Losgigantes.com when making a booking or asking for a rental quote