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cityangel

Re: LOS GIGANTES HOTEL
« Reply #60 on: August 26, 2012 »
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  • I disagree Falstaff, the hotel desperately needed updating and modernising. If you remember the lounge how it used to be  it was like walking into an old people's home with the old chairs all arranged in rows and the hotel as it was just didnt appeal to a range of age groups.

    We have been there twice in the past and although I appreciate they got a lot of return business from the  older returning regulars  some of them did think they owned the place. They wanted to sit at the same table & sun bed everyday, they stood in the same place in the queue with their towels etc etc and if any new people arrived they had to fit in around them, thats how we felt anyway.

    With the hotel being modernised and the prices increased it will hopefully now attract a whole age range of new people to bring more atmosphere to it.

    I am off there in about 4 weeks so will report back.

    Offline Falstaff

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    Re: LOS GIGANTES HOTEL
    « Reply #61 on: August 27, 2012 »
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  • You make some good points cityangel.

    I think you are right in your comments about the snobby attitude of some of the  long standing regular customers - and the waiter kissing was both amusing and rather sickening. The hotel's video
    captured  the  style  of the hotel as it was  and it says everything that was good and bad about it.
    The hotel would be well advised to delete it  before any of  its prospective trendy customers see it-

    Stil Hotel Los Gigantes. Tenerife


    I agree that the hotel was in need of new furniture,  particularly in the public areas and this would not have added significantly to costs and prices but I think  Stil have taken a big gamble in leaving their comfort zone and  trying to reposition the hotel in a different market. If they have  kept the same personnel  they will be well placed to keep the loyal regular returners happy,  but trying at the same time to appeal to a new  more style conscious younger clientèle will be very problematic.  Only time will tell whether  the price increase is sustainable.   Stil have posted  a red sign on their website alongside the hotel advising people that they have temporarily reduced prices by 25% .

    Mrs Falstaff  has contacted the hotel about our inability to afford their prices and they have been very helpful.  They have given us a substantial discount subject to us both working evenings in the kitchen and our joining the entertainment team on our next stay,  so we  have now booked a  holiday for later in the year.

    Mrs Falstaff has asked me to let you all know that if  you see us working at the hotel, we will definitely not be offended by offers of gratuities.  You will be able to identify us from this video of our Thomson training course for entertainment staff - we are the second couple to appear and we are dressed in our kitchen uniforms - and it's Mrs Falstaff who's singing.

    Two can have a party ... Tammi Terrell


    FredLee

    Re: LOS GIGANTES HOTEL
    « Reply #62 on: August 27, 2012 »
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  • Hi Falstaff - as most of the staff in the hotel go in for the kissing and hugging of the women - can we expect you to be carrying on this long standing tradition?  You must bear in mind, of course, the gratuities !! (LOL)

    cityangel

    Re: LOS GIGANTES HOTEL
    « Reply #63 on: August 27, 2012 »
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  • Hi Falstaff, you did make me smile  ;D

    The bit about the waitors kissing people reminded me of a little story which I hope will make you smile.

    Last time we went to the hotel, every night the same waiter would shunt us to a table with no view and the returning guests who they knew would get kisses and the tables near the window. We found it all quite amusing but on our 7th night as we walked into the restaurant the same waiter rushed towards us with a lovely smile and said he'd kept us his best table with a lovely view.

    We sat down and thought whats going on cause he couldnt do enough for us, our wine arrived quicker than usual, water turned up which he poured and he kept hovering around. Just as we finished out main course he came to get our plates and said I hope you have been looked after good tonight and hope you have a safe trip home tomorrow.

     I replied we're not going home tomorrow we're here for 2 weeks, the look on his face was a picture, the plates were taken away and he didnt speak to us again that night and you could tell he wasnt happy with us. Guess he thought he was getting a tip and no we didnt get any nice tables saved for us for the last 7 days, lol

    Lucklily most of the staff are lovely and it didn't spoil our holiday.  ;D

    FredLee

    Re: LOS GIGANTES HOTEL
    « Reply #64 on: August 27, 2012 »
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  • Hi Cityangel - what we've noticed is that when we arrive we're greeted very warmly and with the staff asking us how we are and then.....the magic words....'How long are you here for?' - I always have visions of them having a calendar and marking the dates off when and who is returning back to the UK.   These are all tips Falstaff can pick up before he starts his new job (LOL!)

    Petespan

    Re: LOS GIGANTES HOTEL
    « Reply #65 on: August 30, 2012 »
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  • Thanks to everyone for the photos, everywhere looks so white and clean can't wait to come out. :) 8)
      I doubt they will be doing the paella and sangria now as it was a Thomson activity and it is no longer a Thomson Gold.  We have been once since it changed from Thomson Gold and there wasn't a demo then.   Who knows, they might still do it but it is doubtful.

    Petespan

    Re: LOS GIGANTES HOTEL
    « Reply #66 on: August 30, 2012 »
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  • Most of the 30 somethings have children and although I have seem some younger couples there in the summer, it is mostly older people. They have been going since they were younger also, why should they give it up just because they are older. There isn't too much to do for younger people with regard to dancing in the village except New Year etc.  I have heard young people in the summer visiting the resort saying they it is a little too quiet for them and boring, so they're not likely to visit on a regular basis unless they are with their mum and dad.  None of the older people are a problem and mix well with the younger ones.  Does it really matter how old you are?

    Offline gentle george

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    Re: LOS GIGANTES HOTEL
    « Reply #67 on: August 31, 2012 »
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  • Here here Petespan I totally agree.   Falstaff your video was a hoot. Your dancing video was excellent and I will speak to the manager to book you for an evening, as it was far better than the entertainment we have received over the past 3 yrs.     Tlc we will be seeking you out from the 11th - 25th Sept. Every evening we have coffee in the square around about 9pm before heading off to one of the bars for entertainment.

    cityangel

    Re: LOS GIGANTES HOTEL
    « Reply #68 on: September 02, 2012 »
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  • None of the older people are a problem and mix well with the younger ones.  Does it really matter how old you are?

    Of course it doesn't I'm over 50 so some would consider me old, lol just think its nice to have a mixture of age ranges which is what I think could happen now that its been modernised and given a fresh look.

    Offline pamtaylor

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    Re: LOS GIGANTES HOTEL
    « Reply #69 on: October 12, 2012 »
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  • Can someone let me know when the mirrors arrive!

    cityangel

    Re: LOS GIGANTES HOTEL
    « Reply #70 on: October 12, 2012 »
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  • Just come back from 11 days in the hotel, had a great time and loved the refurbishment, has gone from a dull, tired, lifeless hotel to a bright, modern and vibrant hotel. Lovely to see such a good range of ages there too, only thing which hadnt changed was people putting towels on sunbeds from7.30am and then not sitting on their beds until after 11am, we watched them from the balcony one day and it was entertaining to say the least. We stuck to the quieter pool and there was no problem getting a bed there at 10.30am after breakfast.

    Few tweeks still to get sorted but a big improvement on our last visit 8 years ago.


    Offline pilgrim

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    Re: LOS GIGANTES HOTEL
    « Reply #71 on: October 12, 2012 »
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  • What do you mean no problem at little pool! someone move my towel that I left in april. Selfish Ba****ds