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Offline linda

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Re: Highly contagious bug doing the rounds
« Reply #30 on: January 25, 2010 »
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  • no but many local people caught it even not going into lg itself :)

    Offline Chiquita

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    Re: Highly contagious bug doing the rounds
    « Reply #31 on: January 26, 2010 »
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  • I just wish someone could verify where / how this bug started and where it is coming from.  As a resident on the island I find all the reports and reviews very distressing.  The island is particularly quiet due to the credit crisis and seeing headings such as Bug raging in Los Gigantes does little to attract the tourist.  Here are just some of what I have been reading on TripAdviser and that?s just one website.

    http://www.tripadvisor.co.uk/ShowTopic-g1079320-i13001-k3342741-Serious_bug_at_the_Los_Gigantes_Hotel-Acantilado_de_los_Gigantes_Tenerife_Canary_Islands.html

    http://www.tripadvisor.co.uk/ShowTopic-g673870-i11657-k3321141-Is_the_bug_spreading_or_has_it_cleared_up-Los_Gigantes_Tenerife_Canary_Islands.html

    http://www.tripadvisor.co.uk/ShowTopic-g187479-i153-k3304849-Bug_raging_in_Los_Gigantes-Tenerife_Canary_Islands.html

    orange

    Re: Highly contagious bug doing the rounds
    « Reply #32 on: February 01, 2010 »
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  • Yes and still the criticism of Hotel Los Gigantes carries on.

    It is not just about illness either. Just what is going on there?

    Offline janey

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    Re: Highly contagious bug doing the rounds
    « Reply #33 on: February 01, 2010 »
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  • there was a report in the sunday times yesterday about the norovirus.  it is been ferried to and from the canaries on the boudicea cruiseliner which is a fred olsen liner. the boat is in uk at the moment but due to set sail back to the canaries again shortly.  fred olsen are very aware of the problem and  have promised it has had a deep clean......
    does anyone know if this cruise has a 2 centre holiday arrangement for its guests with the hotel los gigantes?  if so, maybe guests are arriving ill?

    has anyone got the virus at the moment in los gigantes? if not, is it because the ship is not here.... and will it return with the ship?

    fed up of rain

    Re: Highly contagious bug doing the rounds
    « Reply #34 on: February 01, 2010 »
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  • We arrived on 7th January to hear a number of ladies talking about the lurgy within half an hour of our arrival! All their husbands were affected?! By the evening of the 9/10th we had it - my husband was affected worst very sick and the other, I suffered severe acid indigestion, squits and aches and pains, it lasted around 36 hours but left us both with no appetite for the remainder of our stay, we were in our apartment so cannot blame cleanliness etc - did visit the hotel once for a drink along with may other establishments. Along with eating out. Males seem to be affected more - we thought? Visited Oasis and did wonder about spray to be honest...................... Also we have never experienced flies like this time - there were drowsy horrid flies everywhere, does anyone think this may have some bearing on it also..?

    I will be taking Dettol spray and Milton tablets with me on my next trip out! :-[

    mariner

    Re: Highly contagious bug doing the rounds
    « Reply #35 on: February 02, 2010 »
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  • Funnily enough, over the last few years we have visited LG, we have noticed that the fly count is getting worse. Last July, nearly every bar / restaurant we visited, we spent half the time swatting the bl**dy things to keep them away from our food and drinks. Does anyone know if there is a specific reason why there is such a profusion? We're back again in June/July for two weeks and will be armed with repellant this time round ...

    Offline gladys

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    Re: Highly contagious bug doing the rounds
    « Reply #36 on: February 02, 2010 »
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  • Ok , the 100 dollar question......... Coming to stay in LG for 12 days on 19th Feb. 7 days in Las Rosas and 5 days in the hotel, should we be worried about either ??? I wasn't particularly but the furore on trip advisor isn't going away.

    magsnmike

    Re: Highly contagious bug doing the rounds
    « Reply #37 on: February 02, 2010 »
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  • No answers on the bug doing the rounds other than as I have said before we had it, but didnt go in the hotel, but re the flies we were told that it was to do with the banana plantations. 


    Offline Chiquita

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    Re: Highly contagious bug doing the rounds
    « Reply #38 on: February 03, 2010 »
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  • I have just read the following posted as a review of both the hotel and the Los Gigantes area

    ....It is arguable how the bug started but we know from speaking to medical staff and locals that the virus is perpetuated mainly due to the lack of adequate sewage system. We smelt and saw sewage being cleared off the beach in Puerto Santiago. The problem we were told is that untreated sewage is pumped out to sea only a short distance off shore and then under certain weather conditions is blown back in on the tide and carried in the sea spray. The virus being airborne is recycled back. It's extremely contagious and almost unavoidable. The extent of the problem is being supressed for obvious reasons. If the Local Authority took note and acted responsibly recurrence of this terrible virus could be reduced............



    So not being local to the area is there any truth at all in this very damning statement, because if there isn't these sort of comments can really damage the islands reputation.

    phoenix

    Re: Highly contagious bug doing the rounds
    « Reply #39 on: February 03, 2010 »
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  • I have just had a quick look at the Trip Advisor website to read recent reviews of the Los Gigantes Hotel, Playa Arena Hotel, Barcelo Santiago and  the Costa Los Gigantes Hotel.

    There appears to be no major problem at the above hotels apart from the Los Gigantes Hotel. Whatever the cause, the local environmental health department needs to get involved and the first thing they should consider doing is closing down the swimming pools at the hotel. Does anyone know if the pools are regularly tested and are there warning notices about the risks associated with using them given the current  health situation?

    I recall reading about  an outbreak of Novo virus on a cruise ship in the Mediterranean  a few years ago and I think the Italian health authorities effectively quarantined the ship by refusing it permission to dock, such was their assessment of the health risks. So exactly what are the Santiago del Teide authorities doing to contain the problem? Clearly, something new needs  to be done to  break the cycle.

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    Petespan

    Re: Highly contagious bug doing the rounds
    « Reply #40 on: February 04, 2010 »
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  • Hi,  My husband and I have returned from Hotel Los Gigantes and we both had the bug, my husband seemed to get it worse.  Neither of us went into the pools but we can confirm that the pools are looked after every single day and having been at the hotel for the past 10 years have never had problems with the pools but we have had the bug in the past. It seems that when the waves get really high and the spray is also high, the bug does get around. We don't think it is anything to do with the hotel itself, but bear in mind that the hotel is straight onto the sea and spray hits the rocks which are near the pool area.  Every time we have had it we have called a doctor and have discussed the situation with them and they confirm that it is worse when the sea is rough. We actually had gastro enteritis bacterial infection and the doctor advised that without treatment it could last up to 6 days. Everyone always blames the hotel.  I believe there are cruise and stay holidays which include the hotel, but these are Thomson cruises and not P&O.

    orange

    Re: Highly contagious bug doing the rounds
    « Reply #41 on: February 06, 2010 »
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  • So the Hotel is not being blamed now but its location?

    The Hotel should be demanding some sort of airborne testing,
    not ordering extra toilet roll supplies.

    In fact it could be a commercial consideration to get some
    sort of testing done privately.

    coldandtired

    Re: Highly contagious bug doing the rounds
    « Reply #42 on: February 13, 2010 »
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  • Has this died down now? we are coming out next week, ready for the carnival, so I do hope so. Anything I should bring with us just in case? ;D

    t l c

    Re: Highly contagious bug doing the rounds
    « Reply #43 on: February 14, 2010 »
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  • yes !! bring an umbrella

    Offline losgiganteskid

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    Re: Highly contagious bug doing the rounds
    « Reply #44 on: February 16, 2010 »
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  • I will give you some information on this bug. You CANNOT avoid getting it.  EVERYONE is getting it.

    No so  - just returned from a month in LG and never felt better
    I wanted to be the Cincinnati Kid - but couldn't spell it

    Offline losgiganteskid

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    Re: Highly contagious bug doing the rounds
    « Reply #45 on: February 16, 2010 »
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  • If you have a look on Trip Advisor here >

     http://www.tripadvisor.com/ShowUserReviews-g1079320-d282376-r55378397-Hotel_Los_Gigantes-Acantilado_de_los_Gigantes_Tenerife_Canary_Islands.html

    read the third comment from Prentice McHoan dated 3/2/10 and you will feel better when you see the remark regarding her poor hubby who, and I quote ".........He never felt sick but had the most awful diarrhoea i've ever seen"

    Crikey - the things people look at on holiday !!

    I wanted to be the Cincinnati Kid - but couldn't spell it

    Offline Chiquita

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    Re: Highly contagious bug doing the rounds
    « Reply #46 on: February 17, 2010 »
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  • Well it seems according to this person who calls themselves an expert on Tenerife that the schools are closed

    http://www.tripadvisor.co.uk/ShowTopic-g187479-i153-k3410382-Update_to_Los_Gigantes_Puerto_Santiago_gossip-Tenerife_Canary_Islands.html

    Is this correct or is it just more gossip? 

    I am confused by the reference to the digger and the desalination plant, surely if it was anything to do with the hotel they would know what it is and yet the poster says ?... no one knows nothing?   guess that means someone knows something  ;D ;D

    Offline Mr Max

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    Re: Highly contagious bug doing the rounds
    « Reply #47 on: February 17, 2010 »
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  • Of course the schools are closed - its carnaval week half of which are bank holidays (or certainly no school days)

    Added to the fact that school closures are also implimented in bad weather, for obvious reasons

    I hate gossips who gossip without any facts!!


    Offline VictorM

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    Re: Highly contagious bug doing the rounds
    « Reply #48 on: February 17, 2010 »
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  • Since the airlines banned smoking - not a bad thing - they have reduced the power of the air conditioning, thus leaving a nice, warm and very unhealthy atmosphere for ALL bugs to breed.  Fred Olsen Cruises had problems on ships departing the UK prior to C hristmas I  believe, and had to take a ship out of service for about 3 days, I seem to recall.  Regarding the hotel I have heard that, as with many cruise ships in the area, they have gel for guests to put on their hands before entering the dining areas but no-one around to force the guests to use the gel, because guests ALWAYS know better until they are ill and then ready to hit out at whomever they wish to blame - except themselves!!  Starve for 24 hrs, drink only boiled water, as warm as posssible, and then slowly take non-alcoholic refreshment and avoid all dairy products. After a couple of days, all should be well. If energy levels low, then a FLAT, non-refrigerated Coca Cola should help to restore energy after the first 24 hrs.      GOOD HEALTH
    « Last Edit: February 19, 2010 by VictorM »

    magsnmike

    Re: Highly contagious bug doing the rounds
    « Reply #49 on: February 19, 2010 »
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  • Re the link that the drilling has stopped outside Arena Hotel, can I ask what this has got to do with the virus?


    Just a thought whilst we were there we noticed that the drilling possibly using hydraulic power seemed to necessitate a worker gripping onto a pipe and never letting go of it.  We passed by at about 09.30 to the beach, leaving the beach at about 18.00 and always someone there holding on????

    Petespan

    Re: Highly contagious bug doing the rounds
    « Reply #50 on: February 19, 2010 »
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  • With regard to the 'bug' some friends have just returned from the Hotel and no-one in their 8 strong party had the bug, one or two people had it.  My friends reported that the hotel had been disinfected several times (sorry don't have full details of what that entailed) but it would be interesting to know if the sea has calmed down and if so maybe the bug has too.  We are booked in for June and we have never seen the bug there in the summer.  There was an article in the Daily Telegraph last Saturday about the hotel and there are people sueing Thomson.  With regard to the hand gel, there was only a 50% uptake of the gel as this was opposite the lifts about 60 ft. away from the dining room and was not very evident as there are so many other things against the wall on which they are mounted. They should be nearer the dining room and I am sure this will be sorted with all of the publicity that has been created.  The hotel is always spotlessly clean, the cleaners are working non stop  but there are issues in the dining room, i.e. there have been out of date yogurts (3 days over) and it was mentioned to the maitre who advised 'you can eat these a week after the date' which I challenged and then was told the same thing by the Manager.  It hasn't put us off going completely but probably not in the winter, but there are guests who have been going there for about 13 years who will not be going back at all, so it is not good for Los Gigantes itself.  With regard to the age 'thing', in the winter one would expect the guests to be older as they are mainly retired but this Christmas there were far more younger people than before. It is also a Gold (child free) hotel so that would also contribute to the guests being older. Many of the younger people also had the bug and were equally poorly.


    Offline losgiganteskid

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    Re: Highly contagious bug doing the rounds
    « Reply #52 on: February 19, 2010 »
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  • we noticed that the drilling possibly using hydraulic power seemed to necessitate a worker gripping onto a pipe and never letting go of it.  We passed by at about 09.30 to the beach, leaving the beach at about 18.00 and always someone there holding on????

    Must have been in training for some event - i'll let you work that one out !!
    I wanted to be the Cincinnati Kid - but couldn't spell it

    Offline linda

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    Re: Highly contagious bug doing the rounds
    « Reply #53 on: February 19, 2010 »
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  • Well they may think they have a claim but it wasnt just at the hotel

    orange

    Re: Highly contagious bug doing the rounds
    « Reply #54 on: February 19, 2010 »
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  • Are you saying they do not have a claim?

    cheekygirl

    Re: Highly contagious bug doing the rounds
    « Reply #55 on: March 01, 2010 »
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  • If anybody knows anybody that works within the NHS hospital service in the U.K or has been into hosptial for anything before Christmas you will know that the system is being drastically 'challenged' by the norovirus problem.  Only last week a cruise ship with european tourists was refused entry visas in the caribe, due to 400 or its' clients suffering with the said dread.  Therefore, also with first hand knowlege I can confirm that this is a problem brought to us from over seas, and the NHS is groaning with the responsiblity of dealing with this virus 

    orange

    Re: Highly contagious bug doing the rounds
    « Reply #56 on: March 02, 2010 »
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  • This is not a flu type virus. The spread is down to food handling and other hygenie.

    It matters not where it supposedly came from. It is what the establishment does
    or does not do to prevent that spread.

    Otherwise on your basis wherever there is a Brit - there will be an outbreak...

    Offline Edward Bear

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    Re: Highly contagious bug doing the rounds
    « Reply #57 on: March 02, 2010 »
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  • Report from Wikipedia.
    Outbreaks of Norovirus often occur in closed or semi-closed communities such as hospitals, prisons, residences and cruises, where once the virus has been introduced, the infection spreads very quickly, whether transmitted person-to-person or through food contaminated.[7] Many of the outbreaks Norovirus are due to food handling by an infected person.[8]

    Norovirus is easily eliminated by disinfectants based chlorine But because the virus particles have not lipid envelope, Is less susceptible to alcohols and detergents.[9]

    I guess the answer is wash your hands thoroughly when you " have been "

    phoenix

    Re: Highly contagious bug doing the rounds
    « Reply #58 on: March 03, 2010 »
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  • Edward, if you use a public toilet, say in a hotel foyer,  the first thing you do afterwards  is go to the wash basin, touch the tap (with a contaminated hand) to turn it on. Then you wash your hands and touch the contaminated tap  to turn it off,  thus re-contaminating your hand.  Then you leave the toilet opening the door by pulling the door handle which has been touched and contaminated by all other users, some of whom maybe aren't as fussy as you, so you will probably leave the toilet with contaminated hands. Call me paranoid but  there have been a few occasions in which  I've actually waited behind a public toilet door for someone to  open it without me having to touch the handle (anyway that's what I told the magistrate). Clearly there  should be some hand cleaning facility outside the toilet and  all public toilets should have taps of the type used by surgeons ? you know the ones you turn on and off with your elbows. 

    The Los Gigantes Hotel like all others has a maid service where the maid moves from room to room cleaning  bathrooms and toilets but unless there is a decontamination process for the maid and her equipment on exit of every room, there is real potential to spread infection from room to room.

    Finally Edward, a friend of mine at the Royal Sun once gave me some really good advice to avoid gastric infections while in Tenerife. If you've got a bug, drink copious amounts of water but  if you want to avoid getting a bug, drink copious amounts of alcohol.  It certainly works for me.

    wags

    Re: Highly contagious bug doing the rounds
    « Reply #59 on: March 03, 2010 »
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  • I think its all   BOG   standard phoenix   :P