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Author Topic: ADSL Broadband speed  (Read 3762 times)

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poolepirate

ADSL Broadband speed
« on: June 26, 2008 »
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  • A few months ago I had a letter from Telefonica stating that I would be upgraded from !mb to 2mb Broadband speed within a few days.
    A few months later there has been no increase. How has anyone else been affected in Los Gigantes? Where is the most local Telefonica shop that I could really complain to? The nearest one that I know is in Playa San Juan near Las Chafiras on the roundabout.

    orange

    Re: ADSL Broadband speed
    « Reply #1 on: June 26, 2008 »
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  • Have you rebooted your router?

    poolepirate

    Re: ADSL Broadband speed
    « Reply #2 on: June 27, 2008 »
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  • Yes, I have rebooted it.

    orange

    Re: ADSL Broadband speed
    « Reply #3 on: June 27, 2008 »
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  • Noted - Would it not be easier to phone Telefonica and ask what is going on?

    Offline DaRKeTaMiN

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    Re: ADSL Broadband speed
    « Reply #4 on: June 27, 2008 »
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  • Dial 1004 and ask to speak to someone in English and tell them you want to be upgraded to 3 Mb it only cost 1 ? more than the 1 mb conection.

    You can check you Adsl (Broadband) speed here http://www.adsl4ever.com/test/10/ to find out your currant speed, bear in mind you will never get the full 3Mb its always under that.

    Falstaff

    Re: ADSL Broadband speed
    « Reply #5 on: June 27, 2008 »
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  • I think that we should all  take a sceptical view of  promises made by ISP?s. I am with AOL and they contacted me recently offering to upgrade my speed to up to 8mb if I took out a fixed term contract.   To  be fair to them I was given a week?s trial. I found that the improvement was marginal (because of the quality of the line) and so I cancelled.  But I guess that others who took up the offer and had a marginal benefit  but  did not measure their speed  may have bought a  pup.

    It?s all well and good ISP?s promising improved speed but speed is dependent on so many external factors and download speed can vary significantly between websites.

    If you use this freeware bandwidth  monitoring utility, you can watch what is happening in a small window on your screen and monitor your daily usage:-

    http://www.computeractive.co.uk/vnunet/downloads/2158824/bandwidth-monitor-v1-
    025

    When installed, right click on the small screen and select "find updates."
    « Last Edit: June 27, 2008 by Falstaff »