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Offline chocoholic

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San Remo Restaurant
« on: December 03, 2012 »
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  • After reading some really good reviews on Trip Advisor regarding this restaurant we decided to give it a try this evening.  Oh what a mistake - we have owned an apartment here for the past 10 years and eat out all the time - this has to be the worst meal we have ever had.

    The mussels I ordered to start were rubbery, my Husbands garlic prawns were adequate - then it went downhill.  For main course I had salmon which tasted nice but was cold served with 'canarian' potatoes.  However,  how they could be described as such beggars belief as there wasn't even the tiniest bit of salt covering them.  My Husband ordered fillet of pork in a sweet wine sauce - this was unbelievable - the sauce was so congealed on the plate it was like sticky toffee.  I kid you not - my Husband could not even move it with his knife!

    We alerted the Manager who heated up my salmon - but did nothing about the Pork dish.  Luckily, we had ordered a bottle of Moet as it was 'supposed' to be a celebratory meal, and this was the nicest part of the night.  To get the horrible taste of the food out of our mouths ...... we actually both had a packet of cheese and onion crisps on the way home - never in our lives have we done that before!

    Why oh why did we bypass our very favourite restaurant El Timon to try San Remo - however, lesson learned - we won't return. 

    PuertoPete

    Re: San Remo Restaurant
    « Reply #1 on: December 04, 2012 »
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  • Each to his own opinion I'm sure .......... but we use San Remo regularly as it is only a few steps from our community, and it is now our number one choice in the PS/LG area. We regularly pass by the entrance El Timon to walk down the stairs to San Remo because the food (in our opinion) is much better and the atmosphere far superior.

    In fact last time, just a couple of weeks ago, it was almost embarrassing that we had to say 'hello' to Christian, the boss of El Timon, at the top of the stairs in order to get down the stairs to say "Ola' to Jose, the boss of San Remo. But hey ..............

    I have now twice had the Fillet of Pork in Oporto sauce and found it delicious and a very generous dish on both occasions. My wife also had the Salmon our last visit and she did not complain at all, as I know she would have if it had been 'cold'. I had the Chicken San Remo at that time and it was also delicious.

    Over our many visits since San Remo opened about three years ago, we have regularly has the Spaghetti a la Fruta de Mare which is full of sea food and a delicious sauce beneath the spaghetti, their Fillet Steaks are to die for, particularly the Fillet Steak Roquefort.

    San Remo has just the right atmosphere for a quiet, even romantic, night out with it's inside/outside setting, very welcoming owner and staff and quite reasonable prices (compared with the other establishment below it).

    If any of our dishes had failed to please I am sure that I or my wife would have brought it to Jose's attention right away, and he would have 'sorted' it - but we have never had that need so far in our mny visits.

    San Remo is now number 1 on our list following Martini in El Varadero and Pescadore Uno in Los Gigantes (which had previously been our number 1 up until recently).

    We also used to frequent El Timon when it first opened almost 7 years ago and we became quite friendly with Christian. But over the years we have used that restaurant less and less to the point where we always pass it by nowadays. The food became 'bland', the service very off hand, the dragon of a Scottish lady who used to serve us begrudgingly, having to climb over all the family kids toys at the entrance to the restaurant to get to your table (not a way to run a professional restaurant in a very competitive area). It all lead us to leave.

    The staff at San Remo are also very attentive and professional from Jose himself, through his charming daughter, waiters David and the new young but very enthusiastic, Manuel. Unfortunately Jason, who was extremely good, has just left for personal reasons (he wants to work days - not nights - to see more of his growing son).

    However, we will be back again and again........... until we find anywhere better, that is !

    Offline Edward Bear

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    Re: San Remo Restaurant
    « Reply #2 on: December 04, 2012 »
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  • PuertoPete, I endorse your comments completely .I guess chocoholic was either just unlucky or a professional moaner.

    Offline losgiganteskid

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    Re: San Remo Restaurant
    « Reply #3 on: December 04, 2012 »
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  • Just to balance the books so to speak I have to agree with Chocoholic.

    Have eaten at Sam Remo on a couple of occassions and found the experience to be mediocre - found the food to be acceptable (alas who couldn't knock up a reasonable pizza) - but found the staff to be lacking in warmth - felt as if the guys were watching your every move and a little mafia in appearance.  So meals ok but more warming personality/ frriendlyness towards customers wouldn't go amiss

    As for El Timon, never had a bad meal and always found the staff to be very friendly and welcoming

    the service very off hand, the dragon of a Scottish lady who used to serve us begrudgingly

    Now there I have to agree with you -  Liz the Scottish waitress did nothing to enhance your dining experience whatsoever, but nothing lasts forever (thankfully) and she is now back in the UK and has been replaced with a very attentive polite Spanish lady - chalk and cheese me thinks.
    I wanted to be the Cincinnati Kid - but couldn't spell it

    Offline losgiganteskid

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    Re: San Remo Restaurant
    « Reply #4 on: December 04, 2012 »
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  • ...... we actually both had a packet of cheese and onion crisps on the way home - never in our lives have we done that before!

     

    what flavour crisps do you normally have then ?   ;D
    I wanted to be the Cincinnati Kid - but couldn't spell it

    Offline Edward Bear

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    Re: San Remo Restaurant
    « Reply #5 on: December 04, 2012 »
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  • Must be a different restaurant you went to LGK

    "Have eaten at Sam Remo on a couple of occassions ."

    Must agree that El Timon is OK except for the price.

    LGK use the spellchecker.

    PuertoPete

    Re: San Remo Restaurant
    « Reply #6 on: December 04, 2012 »
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  • Just to balance the books so to speak I have to agree with Chocoholic.

    Have eaten at San Remo on a couple of occasions and found the experience to be mediocre - found the food to be acceptable (alas who couldn't knock up a reasonable pizza) - but found the staff to be lacking in warmth - felt as if the guys were watching your every move and a little mafia in appearance.  So meals ok but more warming personality/ friendliness towards customers wouldn't go amiss



    Are you sure that we are talking about the very same San Remo Restaurante ? I can't think of anybody on the staff there who could possibly be mistaken for any Mafia types - by their appearance or by their attitudes ! Jose, the owner, is the most Spanish guy could ever hope to meet - I always think he looks like some little matador !

    We always get a very warm welcome there - but, there again we are 'regulars'. But I have watched other people arriving and how they are handled and I have never seen anything which I would call 'cold' or 'unwelcoming'.

    Fact is that you now have to make a reservation for most nights at the popular times as the word is out just how good they are. So if you haven't made a reservation and expect a table to be available at, say, 8pm. you may have a problem. But it's no effort to call them up and make a booking ! It's the same for any good and popular restaurant in the area.

    If you were to judge San Remo just by it's pizzas - well, you're missing out on something really special !

    By the way - as to price. We never have a 'three course meal any more, we are too old to handle that nowadays, whether in Tenerife or the UK. But we usually have garlic bread with cheese and tomato as our shared 'starter', then a main course, and a dessert to share, plus a glass of Rose wine, a coffee each.
    That way, depending on the choice of main courses the bill can run from the €30's into the low €40's for the complete meal for two.

    We don't eat out every night - couldn't afford to and the waistline couldn't stand it either. But we do prefer to eat out every third night at a very nice place than to eat out alternate nights at a lesser quality place.

    Yes, we also use the set Menu del Dias some times and one of the best we know of is at Tasca J. Ramon in Puerto de Santiago right opposite the Plaza. Three good courses for €9.50.




    Offline losgiganteskid

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    Re: San Remo Restaurant
    « Reply #7 on: December 04, 2012 »
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  • Must be a different restaurant you went to LGK



    I somehow doubt that there is more than one restaurant in the LG area by the name of San Remo

    I shall be looking very carefully from hereon in Teddy Bear at your postings and woe betide should I find a spelling mistake  :P


    I wanted to be the Cincinnati Kid - but couldn't spell it

    knightrider

    Re: San Remo Restaurant
    « Reply #8 on: December 04, 2012 »
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  • @losgiganteskid.

    Please don't remind teddy about using a spell check, because he will start to call you silly names
    as per............

    Offline Edward Bear

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    Re: San Remo Restaurant
    « Reply #9 on: December 05, 2012 »
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  • LGK silly me I am sure you called it Sam Remo.

    Offline janey

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    Re: San Remo Restaurant
    « Reply #10 on: December 05, 2012 »
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  • we love san remo!  its one of the nicest restaurants in the area.  great setting.  this guy has actually spent some money on decent furniture,  its a real pleasure to go there and the food is great.

    el timon - yes, we all know christian and mimi - lovely couple, need to get back into the swing of things though. they should take a few tips from jose (san remo) and modernise the restaurant, too austrian, too much lace, too dated.  food - well, it was good several years ago, but, after a few meals which frankly came to our plate via the freezer - frozen mixed veg!!!, we stopped visiting.  i can defrost my own food quite easily thanks.  but, el timon has such potential - i dont know how a young couple can not see the wood for the trees. scary.

    cappucino maria - also owned by jose, san remo, another great spot for drink/lunch/ice cream...

    PuertoPete

    Re: San Remo Restaurant
    « Reply #11 on: December 05, 2012 »
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  • we love san remo!  its one of the nicest restaurants in the area.  great setting.  this guy has actually spent some money on decent furniture,  its a real pleasure to go there and the food is great.

    cappucino maria - also owned by jose, san remo, another great spot for drink/lunch/ice cream...

    You have to have admiration for the courage and sheer business guts of Jose. He suffered an instantaneous crisis when Los Gigantes beach was shut at a moments notice following the rock fall of the 1st November three years ago in which two people died. His beach restaurant, Jessy's, was shut down immediately. He suddenly lost part of his livelyhood - and he had to do something very quick !

    He already owned Capuccino Maria (with Maria, his Swedish wife) and there was a vacant level available right above it in the Mar Blanco centre which Joaquim of Delmar had developed. In spite of it's difficult access (down stairs from street level and up stairs from the coastal path level) he took it on and set up a totally new restaurant there very quickly.

    His first attempt was a curious choice - a Swiss Crepe Restaurant called 'Ruby" with a Swiss lady chef. That was a nightmare and it he quickly closed it.

    By the next time we arrived it was "San Remo" and it was more than just another Pizza place. By his hard work and the quality of his chefs' cooking this second attempt is now a roaring success and Jose well deserves every Euro that he makes.

    Meanwhile, Jessy's on the beach is still closed - frozen in a time warp as though the customers and staff just walked away from everything, which they did !  Jose was banned from reopening it for the first two years following the rock fall by the Government, and now he has lost that business !

    Glad you mentioned Cappucino Maria on the Paseo Maritimo - one of our regular stops for coffee and cake, a light lunch or even a sunset ice cream or Sangria. Ron and Luca, the two waiters, are always SO welcoming there. They work so hard being open 7 days a week 9.30am to 7pm. (Luca then goes upstairs and works again until 11pm in San Remo !)

    Bravo Jose !!

    Offline ANGIE

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    Re: San Remo Restaurant
    « Reply #12 on: December 05, 2012 »
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  • Thanks for the history of the place, makes it seem more familiar. We have been customers at El Timon since it opened and fond of Christien and Mimi, but your comments are all quite deserved. Hope they take note and address the issues soon.


    Offline losgiganteskid

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    Re: San Remo Restaurant
    « Reply #13 on: December 05, 2012 »
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  • I wanted to be the Cincinnati Kid - but couldn't spell it

    Offline Edward Bear

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    Re: San Remo Restaurant
    « Reply #14 on: December 05, 2012 »
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  • LGK you are forgiven and San Remo is one cracking restaurant. Well done Jose.

    Offline cs

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    Re: San Remo Restaurant
    « Reply #15 on: December 07, 2012 »
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  • We ate at San Remo lat night ( not for the first time) it was excellent as usual and very reasonable. We too loved El Timon when it first opened  but have been giving it a miss for a few years now, the small menu they had when they first opened was excellent, the food was beautifully cooked and well presented but (in my opinion) the standards and quality slipped when the menu expanded, portions decreased and prices increased